Major Events Gold Coast Pty Ltd (MEGC, we, our, us) is a publicly funded organisation established to secure the staging of major events on the Gold Coast. MEGC collects and manages personal information in the course of performing its activities, functions and duties. We respect the privacy of the personal information held by us. This Statement describes generally how any personal information we collect from you or that you provide to us will be held, used, processed or disclosed.
For the purposes of this Statement, “personal information” is any information or opinion (including information or an opinion forming part of a database) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion – whether the information or opinion is true or not, and whether or not the information or opinion is recorded in a material form. Examples of personal information include names, addresses, email addresses and phone numbers.
As far as possible, we will collect personal information directly from you, for example when you:
However, in certain circumstances, we may collect your personal information from a third party, for example:
The kinds of personal information we collect may include, but are not limited to:
We collect your personal information so that we can use it for one or more of the following purposes:
In carrying out our functions, duties and activities, we may disclose your personal information to:
We take reasonable precautions to deal with your personal information lawfully and to protect it against loss, and unauthorised access, use, modification, disclosure or other forms of misuse.
Some examples of the safeguards we use to protect your personal information include:
We cannot however guarantee the security of any information you provide to us in an email or in online form while it is being transmitted to us, because the internet is a potentially unsecure method of information. Any transfer of information from you to us is at your own risk.
Whenever you voluntarily post private information in public areas of the website, you should be aware that such information can be accessed by the public and may in return be used by others to send you unsolicited communications. We recommend that you exercise discretion in deciding what information you post in public areas of the website.
You can choose to accept or decline cookies. Please be aware that disabling cookies completely means that certain personalised features may not be provided. We may use traffic log cookies to identify which pages are most being used. This helps us analyse data about web page traffic and improve the website by tailoring it to user needs. We only use this information for statistical analysis purposes, then the data is removed from the system.
Some cookies are not set by us, but by other sites which provide a service or functionality on our website. These ‘third party’ cookies may require you to visit the websites of these third parties to manage, delete or block them.
If you opt in, we may send you direct marketing communications and information about products and services that we consider may be of interest to you. If you agree to the receive such communications, you acknowledge that they may be sent in various forms (including but not limited to mail, SMS, email, EDM) and in accordance with all applicable laws. If you indicate any preference as to how you wish to receive any communication, we will take reasonable steps to use that method where practical.
You may elect to opt out of receiving direct marketing communications from us at any time by contacting us at the details set out below or otherwise using any relevant opt out facility provided. Upon doing so, we take all reasonable steps to ensure that you are removed from our mailing list.
Any personal information that you provide to us or that we otherwise obtain from you may be transferred to or stored in a destination outside of Australia. Furthermore, it may also be processed by staff operating outside of Australia who may not be employed by us but who have entered into a contract with us in relation to the processing of the relevant personal information. By submitting personal information to us you expressly consent to us transferring, using, storing or processing all such personal information to relevant international third parties. We will take all reasonable steps to ensure that any personal information submitted to us is stored, used or processed securely when transferred to any third party.
If you wish to have access to any documents held by us which contain your personal information, please contact us.
Please note that we may ask you to make your request in writing and provide us with evidence of your identity, and that under some circumstances under the Act or other legislation, we may not be able to provide you with the access you requested.
If you have a complaint about how we have handled your personal information, please contact us.
Please note that we will ask you to lodge your complaint in writing.
Within 45 business days of receiving your complaint we will investigate the circumstances of your complaint and provide you with a response.
Our Privacy Contact Details are:
We may from time to time make changes to this Privacy Statement. If we amend this statement, we will post the amended statement on our website.
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